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Southern Company Director – IT Business Excellence (Atlanta or Birmingham) in Atlanta, Georgia

Director – IT Business Excellence (Atlanta or Birmingham)


Director – IT Business Excellence

Job Summary

The Technology Organization (TO) Business Excellence Director is responsible for cross-functional technology management capabilities that enable well-run technology business functions. The director leads the following TO business functions and teams: Risk and Compliance Management, Strategic Supplier Management and Service Management Office. Some of the key capabilities include risk management, technical change management, knowledge management, TO performance management, financial management, strategic supplier management, and early-career talent management.

The director partners with leaders across TO ensuring the organization is run effectively by managing risk, optimizing external spend and managing the IT (Information Technology) service management processes. The ideal candidate embraces a collaborative mindset and possesses the strategic vision to elevate TO’s performance and propel the company’s vision of building the future of energy.

This position reports to the Vice President of Technology Services.

Major Job Responsibilities

  • Provide vision and leadership for developing and implementing TO business function strategies that enhance the value and services provided by TO and Technology Services

  • Lead and develop a team of leaders ensuring services, expertise and capabilities provided by the team elevate TO’s performance, and propel the company’s vision of building the future of energy

  • Risk and Compliance - provide risk and compliance services to ensure the effective performance of TO

  • Strategic Supplier Management - develop an ecosystem of suppliers to assist the TO with delivery and services to the business while optimizing costs, reducing risk and ensuring high quality

  • Service Management Office – develop and track metrics ensuring TO is delivering value to the business and ensure continual improvement of IT service management processes

  • Early-Career Talent Management – establish and oversee an early-career talent management program that creates a pipeline and development program infusing TO with more early-career talent

Knowledge and Skills

  • Ability to strategically equip the organization with the appropriate technology, skills, and processes to support the transforming industry and business

  • Exhibits transformational leadership skills with a proven track record of challenging the status quo

  • Sophisticated change management capabilities, including the ability to lead and manage through change. Should be recognized as a change agent

  • Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, as well as with vendors/suppliers

  • Demonstrated ability to influence senior-level management and key stakeholders and lead through influence

  • Team player with a collaborative approach to drive solutions for the good of Southern Company

  • Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls, and regulatory requirements

  • Demonstrated ability to connect the dots and apply sound business judgement

  • Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop leaders. Recognized as an outstanding people manager with the ability to delegate responsibility effectively, the individual should have well-defined core values and a reputation for conveying them clearly and uniformly

  • Outstanding listening and communication skills, including the ability to communicate to various audiences

  • Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments

Education and Experience

  • A Bachelor’s degree, preferably in Computer Science, Information Systems, Engineering, Business, or related field. Advanced degree highly desirable

  • 10 or more years of experience in IT or business, 5 or more years of IT management experience.

  • Comprehensive knowledge of information technology

  • Experience working across functions managing IT risk, strategic management of suppliers or driving ITIL services lifecycle such as incident, problem, change and request fulfilment



This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Other Locations: Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to...): No

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2010543