Southern Company Ethics & Concerns Manager in Atlanta, Georgia

Ethics & Concerns Manager



This position will report to the General Counsel position in the General Counsel Organization.

This position is responsible formanaging and directing the day-to-day operations and administration of the Georgia Power Ethics and Concerns Program and process. The Ethics and Concerns Program is available to all employees for expressing concerns or raisingquestions about work-related Issues in a confidential manner.The Ethics and Concerns process investigates issues which mayinclude, but not be limitedto, possible violations of the law, unethical actions, employee concerns (discrimination, harassment, unfair treatment, etc.),and any otherwork-related problems. The Ethics and Concerns Manager will be responsible for developing key relationships throughout the Southern Company system. This position works with concern submitters, company executives, managers, contractor representatives, subjectmatter experts, attorneys, and others as necessary to ensure thatknown issues areproperly Investigated, facts Identified and substantiated, and investigative results communicated to responsible management. Provides key insights (to HR and leadership) regarding workplace trends, processes, and/or cultural impacts. (The actual development/recommendation piece of this sits with the HR Consultants but Ethics and Concerns does sometimes gain critical insights or blind-spots from the investigation phase.) Communicate/translate workplace concern trends using meaningful metrics. Will serve the role of protecting the Company from risks by identifying trends/patterns of cultural behaviors and will consult leaders on potential risks, outcomes, and lessons learned.

Responsible to shape, guide and advise executive leadership on trends/patterns/issues/risks that have, are, or could impact the Company. Through this accountability, the role will influence and shape Company culture.

Responsible for:

  • This position has a strategic enterprise leadership role and accountability regarding Ethics.

  • Responsibility/oversight for the Concerns program and process.

  • Execution and oversight of key components of the Ethics Program for Georgia Power Company.

  • Leads the development and execution of plans for various ethics program initiatives and partners with applicable stakeholders to ensure successful implementation.

  • Oversees the Ethics Training and Awareness Program, including researching/developing content, liaising with applicable partners to design and develop material, delivering training, and ensuring the completion of all appropriate monitoring and tracking activities.

  • Builds partnerships with various business units by researching and building expertise on the business environment; identifies and communicates possible risks associated with non-compliance; and maintains open lines of communication at various levels.

  • Enhance the Concerns process/program.

  • Supports the execution and/or coordination of activities to assess the effectiveness of the Ethics Program, including risk assessments, monitoring activities and audits/reviews.

  • Manages and maintains a central repository for all Ethics Program documentation.

  • Responsible for tracking, analyzing and reporting on key case management performance metrics.

  • Responsible for working with ethics case managers and investigative partners to identify trends, root cause and potential solution that will positively impact the business.

  • Evaluates Ethics Program elements and drives continuous improvement and evolution of the program.


  • BS/BA degree is required. Master's degree or Law degree is a plus.Experience:

  • 10 years of demonstrated experience in developing/advancing company culture through strategic partnership and consulting.

  • 10 years of related professional experience in legal, compliance or human resources.

  • Experience leading with a successful/effective Ethics and Concerns Program

  • Supervisory experience required

  • Proven legal expertise

  • Project Management experience

  • Investigator experience in the scoping of an investigation, creating an Investigation strategy, plan and

  • Investigation techniques (interviewing, Information gathering, etc.), using discernment and judgment for reaching a conclusion on each Investigation, report writing, and communication of results. Knowledge/Skills/Attributes :

  • Ability to demonstrate a high level of ethical behavior, integrity and trust in both job related and personal activities to createa high level of trustand credibility in the Ethics and Concerns Program. Must be ableto handlesensitive Information and maintaining confidentiality to the extent necessary.

  • Knowledge and understanding of the DOJ Federal Sentencing Guidelines for Corporations and Sarbanes-Oxley Act.

  • Thorough knowledge of HR policies and practices, employment laws, and labor issues.

  • Solid knowledge and understanding of the SOCO Code of Ethics and Southern Style.

  • General knowledge of significant laws and regulations associated with company operations to be able torecognize important issues that could become employee or contractor concerns.

  • Knowledge of legislation and court cases that could impact the Ethics and Concerns Program and process.

  • Knowledge of company operations.

  • Effective working relationships with key partner organizations.

  • Ability to tolerate stress and providea stable level of performance and supervision under pressure and/oropposition. Must maintain a controlled demeanor, composure and objectivity when confronted with difficult issues.

  • Effective supervisory and coordination skills to include, planning, organizing, directing, and supervising a highperformance investigative team.

  • Strong interpersonal, facilitative, negotiating, and presentation skills to effectively communicate, and consultwith senior management, employees, and contractors.

  • Strong oral and written communication, evaluation, and analytical skills.

  • Effective problem-solving ability. Ability to relate andcompare data from different sources, identify issuesor potential issues, secure relevant information, critically and objectively evaluate situations, and make sound factual decisions.

  • Ability to influence attitudes and opinions of others. Appropriate interpersonal skills to guide individuals toward appropriate decisions and actions.

  • Flexibility to changing demands and establishing priorities. Must be able to shift focus rapidly based on issues that arise.

  • Ability to manage administrative responsibilities to ensure that proper records are maintained to support investigation results and to support company positions If challenged by regulatory agency or litigation.

  • Strong organizational and project management skills and attention to detail.

  • Strong analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes and disposition appropriately.

  • Strong written and verbal communication and presentation skills.

  • Proficient in MS Word, Excel, and PowerPoint.

  • Adept at multi-tasking and meeting timelines.

  • Demonstrated knowledge and understanding of employment law, human resources and general compliance subject matter.

  • Broad experience in development, implementation, auditing and organization of a strong Ethics Program

  • Program management

  • Objective, fair and sound judgment

  • Lead through influence

  • Detail-oriented, responsive and results focused

  • Ability to analyze, comprehend and interpret

  • Ability to recognize potential risks to the Company

  • Ability to work with Senior Executives and the Board of Directors

  • Strong work ethic and initiative

  • Situational awareness


  • Supervision and overall administration of the Georgia Power CompanyEthics and Concerns including, but not limited to: (1) maintaining a highly professional, competent team of Investigators, (2) maintaining effective mechanisms for the receiptof concerns, (3) development of appropriate Investigative strategies and plans, (4) communication of concern and providing investigation updates to responsible executive management, (5)assignment of concerns to qualified investigator(s), (6) monitoring status of investigation to determine if scope changes are warranted, (7) timely completion of investigation, (8) review of investigative results to ensure that scope objectives have been met and thatinvestigative files are complete and "best in class” (9) immediate reporting to Ethics and Concerns Manager and/or Compliance Officer and Southern Company if results of investigation establish material violation of the law, officer misconduct, or financial reporting inaccuracies, (10) ensuring that appropriate facts of the case are reflected In a written report to management,(11) making a decision basedupon the factsof each caseand from consultation with subject matter experts(including Legal) if theconcern was substantiated or unsubstantiated, (12)discussing the case with and responding to management questions, (13) maintaining an appropriate level of confidentiality of concerns critical to the credibility of the program, and (14} when necessary, consulting with responsible company officers on the closure of investigation andadequacy of management's response to taking appropriate correction action.

  • Providing concerns investigative information and reports to the Ethics and Concerns Manager for presenting to functional officerseach quarter andthe CEO annually, as well as to the Compliance Advisory Council. This council also serves as an investigative reviewcommittee. From that and otherInformation, the Ethics and Concerns Manager produces a quarterly fraud report that is submitted to the Company's Compliance Officer, Disclosure Committeeand to the Southern CompanyCompliance Officer

  • Working with the Ethics and Concerns Manager, initiating appropriate and effective program communication and training to ensure that all employees andcontractors are awareof the Ethics and Concerns Program, how it works, and encouraging employees to use It to report concerns.

  • Maintaining the effectiveness of the Ethics and Concerns process and ensuring compliance with the Southern Company Concerns Program Standards.

  • Ensuring that agreed to management actions, after a completed concerns investigation, are effectively Implemented.

  • Soliciting feedback from employees and contractors who filed concerns for identifying program improvements that may be warranted, and for input on the effectiveness of Investigators themselves.

This strategic role has the primary responsibility of developing and maintaining Georgia Power’s Ethics and Concerns Program to foster and ensure ethical conduct by all Company employees and agents, and to discourage and mitigate misconduct. This position is responsible for ensuring that the Company’s processes related to ethics management align with applicable regulatory requirements and with Georgia Power’s business operations policies. The Ethics and Concerns Manager must also ensure that all ethics management work is performed in compliance with the Company’s safety policies and procedures.

The position requires specialized guidance and oversight on current and emerging legal, regulatory, and operational risk issues related to compliance, ethics misconduct by employees and agents, and corporate governance. The Ethics and Concerns Manager is expected to analyze and provide recommendations to the Company’s Board of Directors, management team and managers/supervisors regarding risks associated with scenarios that are governed by our Values, governance issues and compliance with all rules, regulations and policies.

This position is responsible for ensuring that compliance risk requirements and processes comply with legal and regulatory requirements as well as Georgia Power’s policies and program requirements. The Ethics and Concerns Manager will assess corporate compliance with all laws, regulations and policies at an enterprise level.

Given the nature of the position, the Ethics and Concerns Manager is expected to observe the highest standards of ethical and professional conduct, and to set an example for other Georgia Power employees.


Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Legal & Compliance

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: GPC2006248