IT Infrastructure Analyst - Unix/Linux

Atlanta, GA

IT Infrastructure Analyst – Unix/Linux Support

JOB SUMMARY:

This position is responsible for engineering, implementing, and supporting Red Hat Enterprise Linux server hardware platforms and operating systems and related system software and tools such as SSSD, NFS, SAMBA, OME, Ansible, Yum, Satellite, etc. This is a 7x24x365 operations and support organization and some after-hours and weekend work is required.

JOB REQUIREMENTS:

  • BS/BA in Computer Science or MIS is desired or equivalent work experience

  • Strong experience and knowledge of Red Hat Enterprise Linux server hardware platforms and other components (CPU, clusters, SAN, internal disks, etc)

  • Strong experience and knowledge of Red Hat Enterprise Linux server operating systems and associated software such as Red Hat Satellite, Red Hat Ansible & Tower (or Ansible Automation Platform).

  • Experience patching Red Hat Enterprise Linux servers utilizing Red Hat Ansible

  • Strong experience and knowledge of Dell hardware and virtual Red Hat Linux servers running on VMWare.

  • Experience using Dell OME to upgrade server firmware

  • Working knowledge of Active Directory, Authentication Mechanisms (LDAP/Kerberos, SSSD), SUDO, NFS, SAMBA, DNS, DHCP

  • Knowledge of automation using Ansible

  • Ability to provide support for the implementation, troubleshooting and maintenance of Linux Operating Systems on virtual and physical platforms

  • Experience with Oracle RAC and Oracle Exadata Engineered Systems

  • Working knowledge of Red Hat OpenShift Container Platform or Kubernetes

  • Ability to troubleshoot network and firewall issues preventing server communication

  • Knowledge of security policies and how cyber security impacts the technology industry

  • Vulnerability management experience

  • General knowledge of Southern Company’s core business

  • General knowledge of information technologies (those currently used within the system and new technologies)

  • Experience and knowledge utilizing IT incident and change management tools such as Remedy.

  • Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.

  • Must have the ability to pay extreme attention to detail

  • High level of demonstrated self-initiative and self-learner

  • Ability to communicate and work with all levels of management, vendors, and other internal and external groups.

  • Ability to negotiate with and influence others - internally as well as vendors

  • Ability to build relationships and work in a team atmosphere as well as work independently, prioritizing major tasks by overall impact to the company

  • Ability to analyze information from multiple sources to determine best course of action

  • Ability to provide and accept feedback

  • Strong analytical and troubleshooting skills

  • Understanding of rules and regulations that govern the use of technology, such as NERC CIP, Sarbanes-Oxley and internal policies

  • Professional oral and written communication skills

  • Understanding of how activities impact functional budget

  • Demonstrate Our Values: Safety First, Unquestionable trust, Superior Performance, and Total Commitment

MAJOR JOB RESPONSIBILITIES:

  • Engineering, installation and maintenance of Unix/Linux server hardware, operating systems, and system software while following company standards, meeting project timelines, following documented processes and change procedures, and meeting customer requirements.

  • Provide second/third level technical support to team members, customers, and other areas both within and outside of IT.

  • Provide full life-cycle management for servers and system software.

  • Utilize asset management tool to ensure Unix/Linux inventory is accurate and up to date, including proper accounting information for billing.

  • Diagnose and resolve other problems to meet service level expectations.

  • Participate in departmental initiatives.

  • Communicate progress, problems and best practices to management, project managers, team leads and teammates.

  • Participate fully in 18-month Data Center Migration Project, driving physical server and OS builds/configurations, and delivery to application portfolios

EDUCATION/EXPERIENCE

  • Bachelor’s Degree in Computer Science or MIS strongly preferred; four (4) years of relevant technical experience is an acceptable substitute.

  • A minimum of five (5) to eight (8) years of service (depending on job level), providing technical and organizational support for in-scope technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4945

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services

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