Job Information
Southern Company Telecom Analyst in Atlanta, Georgia
Telecom Analyst
Description
Telecom Analyst
Work Location: Alabama, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee, Texas, and Wyoming.
Description
This position exists in the service delivery group inside the Telecom Services organization. Primary responsibilities include design, provisioning, delivery, documentation, and support of resilient connectivity services to meet business partner needs. The successful candidate will be well versed in the latest connectivity delivery mediums in the carrier services space – Switched Ethernet, MPLS, and 4G/5G wireless. The successful candidate is expected to display a team-based mindset and will often collaborate with others, both internal and external to the company, to deliver the best solution possible for the business partner need.
Education & Experience
Bachelor of Science in Computer Science, Information Systems, Engineering, or other technical discipline is preferred
Five or more years of professional technology experience in direct support of telecommunications and connectivity services
Experience partnering with telecommunication carriers and a deep understanding of carrier service offerings: MPLS, Switched Ethernet, other fiber-based solutions
Experience working in a fast-paced technology environment where the ability to quickly embrace change is crucial for success
Knowledge, Skills & Abilities
Understanding and ability to enhance and adhere to documentation standards for logical telecommunication services. Documentation standards include site drawings/as-builts, GIS applications, and logical service repository applications
Understanding and ability to enhance and adhere to telecommunication service invoicing mechanisms
Understanding of Change Management procedures and change impact analysis
Understanding of Request Management processes
Ability to understand the business partner need and design, deliver, document, and support a telecommunications solution that meets that business need
Ability to keep management systems and data repositories in sync with the environment as change occurs
Understanding of rules and regulations that govern the use of technology such as NERC CIP, Sarbanes-Oxley, and FCC licensing is a plus
Understanding of different telecommunications technologies and how they apply to management of electricity distribution and natural gas distribution
General understanding of utility operations is strongly preferred: Natural Gas Storage/Distribution, Electricity Generation/Transmission/Distribution, Telecommunications
Behavioral Attributes
Demonstrates “Our Values” - Safety First, Unquestionable Trust, Superior Performance, Total Commitment
Strategic thinker - can embrace, influence, communicate and lead change
Continuous learner with a high level of interest in learning and applying new technologies and concepts
Result Oriented, can act with speed and decisiveness; take initiative and does what it takes to meet commitments
Strong focus on resiliency, efficiency, and cost effectiveness of telecommunications solutions delivered
Effective in organizing tasks, managing multiple priorities, meeting schedules, and delivering on commitments
Excellent communication skills (both oral and written) as well as technical writing
Committed to building and nurturing constructive partnerships with business partners, vendors, and teammates
Additional Information
Occasional travel required for this position.
#LI
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities
Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Information Technology
Job Type: Standard
Primary Location: United States
Operating Company: Southern Company Services
Other Locations: Georgia-Metro Atlanta-Atlanta, Alabama-Metro Birmingham/Eastern AL-Birmingham
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Atlanta, 30308
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Birmingham, 35203
Req ID: SCS2011492