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Southern Company IT Field Ops Tech, SNC in Baxley, Georgia

IT Field Ops Tech, SNC



The IT Field Ops Technician will perform IT plant support for the Hatch Nuclear Station. This position will support LAN/WAN infrastructure, phones (both analog and VOIP), wireless phones, UHF/VHF radios, network cameras, and emerging technologies. Responsibilities will also include installation, relocation, and/or decommissioning of IT infrastructure (transport, data, and voice equipment or cabling, control systems cabling, etc.) and client technologies (workstation PCs, printers, phones, etc.). Other responsibilities will include quality assurance, project status reporting, materials tracking and ordering of parts and supplies. The position will also perform work on special projects as resource needs arise.


  • A Four-Year degree is preferred, Two-year degree in a Technology related field or equivalent military and/or work experience is desired

  • Ability to install, logically troubleshoot and repair hardware/software associated with voice systems, data networks, telecommunications systems, personal computers, peripheral devices, and ancillary equipment.

  • Experience maintaining equipment inventories and documentation

  • Experience installing standard, endorsed or certified off the shelf software and/or hardware devices, and providing minimal onsite training

  • Possess basic knowledge of cyber security policies.

  • Basic Project Management skills - ability to work independently and/or within a team environment.

  • Ability to provide technical leadership and promote cross-functional teamwork that accomplishes meaningful business results working with and through others

  • Ability to perform physical activities in an industrial environment including areas with high temperatures and in confined spaces.

  • Ability to participate in a 9 week on-call rotation in support of 24/7 operations of the Plant Hatch facility.

  • Experience working in a Nuclear Plant environment will be a differentiator.



  • LAN/WAN (primarily TCP/IP) and telephony cabling and technology

  • Phone switch setup and maintenance, including VOIP

  • Cisco wireless LAN system

  • Fiber installation/terminations standards -Twisted pair and CAT6

  • UHF LTR Trunking Radio System

  • VHF Repeater Radio System

  • Ascom DECT wireless cell phone system

  • PC’s and peripheral set up and installation

  • Windows 10 and Microsoft Office Products (especially Excel, Access and Word)

  • Experience maintaining Audio Visual equipment, particularly Web/Network Cameras and Video Conferencing Equipment

  • Understanding of electrical drawings

  • Use of good oral and written communication skills to convey thoughts and ideas in a clear concise manner.


  • Ability to operate with minimal supervision

  • Exhibits Southern Style in all business dealings

  • Seeks opportunities to learn and transfer knowledge to others

  • Good organizational and time management skills

  • Ability to manage multiple tasks

  • Understands and promotes Client Services and IT strategies

  • Follows safe work practices

  • Ability to interface with, direct and/or coordinate various contractors as needed.


Reading, Writing, Walking, Climbing, Lifting, Driving


This IT Field Ops Technician position will report to the IT Manager at Hatch Nuclear Plant. It is desirable for this individual to live within a 45 mile radius of the plant. There is no relocation assistance with this position.


With 4.4 million customers and more than 46,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast through its subsidiaries. A leading U.S. producer of clean, safe, reliable and affordable electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for energy innovation, excellent customer service, high reliability and retail electric prices that are below the national average. Southern Company and its subsidiaries are leading the nation's nuclear renaissance through the construction of the first new nuclear units to be built in a generation of Americans and are demonstrating their commitment to energy innovation through the development of a state-of-the-art coal gasification plant. Southern Company has been recognized by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer and listed by DiversityInc as a top company for Blacks. The company received the 2012 Edison Award from the Edison Electric Institute for its leadership in new nuclear development, was named Electric Light & Power magazine's Utility of the Year for 2012 and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an Equal Opportunity Employer (EOE) of minorities, women, individuals with disabilities, veterans and strongly supports diversity in the workplace.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Central Georgia-Baxley

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

Plant Hatch - 11028 Hatch Parkway, North (11028BAXLEY)

11028 Hatch Parkway, North

Baxley, 31513

Req ID: SCS2008508

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