Southern Company Core Analyst - Birmingham, AL in Birmingham, Alabama
Core Analyst - Birmingham, AL
This position is responsible for the technical operational and engineering support of the core voice and signaling infrastructure deployed within the Southern Linc datacenters. The candidate will be required to blend IP network and telecom operations and engineering experience to install, operate and maintain mission-critical network equipment. This will require focus on Southern Linc’s 4G LTE packet core, IMS and PTT systems.
A thorough understanding of VoIP fundamentals and protocols is required – including but not limited to media streaming protocols (such as SIP, SDP), network protocols (TCP/UDP, RTP, SMPP, SNPP, Diameter), and network security,
4 years of experience in Telecommunications or IP Networking.
2 years of experience working with VoIP, IMS, and/or messaging systems (including SMS, MMS, Voicemail, IVRs, short codes, etc.).
Experience with Syslog, SNMP or other network monitoring protocols and tools.
Proficiency with network traffic analysis tools (Netscout, Wireshark, etc).
Experience with Unix/Linux and/or virtualized computing technologies
Organizational, interpersonal, project management and meeting facilitation skills.
Ability to innovate, react quickly, and work independently
Other Desirable Skills:
Four-year college degree preferred
Experience with LTE, IMS, Push-to-talk, and/or VoLTE technologies, signaling, KPIs and best-practices.
In depth knowledge of voice interconnection connectivity to the PSTN via SIP Peering
Excellent troubleshooting skills, including root-cause analysis of network issues.
Experience with carrier voice deployments, roaming and traffic engineering
Understanding of QoS mechanisms.
Knowledge of cyber security best-practices in relation to voice and messaging communications- including (SBC and DEA).
Understanding of regulatory functions including Wireless Number Portability, Number Pooling, Wireless Priority Service, E-911, Text-to-911, STIR-SHAKEN
Scripting skills (Python, Perl, and Bash).
MAJOR JOB RESPONSIBILITIES
Maintain installed voice, messaging and applications in the core network infrastructure – keep systems up-to-date, monitor performance, project capacity needs, and troubleshoot issues
Work with Southern Linc customer care and Network Operations Center as next level escalation for issues
Work with IT Security during security assessments or to remediate identified issues
Document technology, processes and standards
Responsible for managing and monitoring Public Service Telephone Network (PSTN) vendor contracts
Monthly reconciliation of invoices from multiple vendors
Candidate will need to pass Southern Company ITP certification
SouthernLINC Wireless is the wireless communication service from Southern Company which combines multiple communication services into one handset or installed device, including Instant LINC two-way radio, phone service, numeric and text messaging, and wireless data and Internet access. SouthernLINC Wireless operates in the Southeast and targets businesses, government and Southern Company subsidiaries.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Southern Company (NYSE: SO) is America-s premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America-s energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune-s annual World's Most Admired Electric and Gas Utility rankings. Visit our website at
Job Type: Standard
Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham
Operating Company: Southern Communications, Inc.
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Req ID: COM2000268