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Southern Company Engineer/Computer Systems Analyst in Birmingham, Alabama

Engineer/Computer Systems Analyst


Engineer/Computer Systems Analyst

Birmingham, AL

This position provides support for operating issues affecting the reliable operations of the bulk electric system for Southern Company Services Transmission’s Energy Management Systems (EMS). This position is responsible for the implementation, execution, and improvement of operational processes to ensure system availability for supported database systems by the EMS department; used by Southern Company operating companies’ transmission control centers (OPCO TCC’s) as well as the power coordination center (PCC) and their respective back office personnel.

This position provides day to day operational support for maintaining several MS-SQL and Oracle solutions.

Relocation assistance is available.

Required Skills and Knowledge:

  • Monitor performance of database systems resources and query throughput

  • Optimize SQL Code as necessary

  • Monitor and maintain database storage resources

  • Monitor and maintain database maintenance plans for backups, index rebuild/defragment, and database statistics

  • Oracle/SQL Server Database Installation, Upgrades, Migrations and Configuration

  • Install database software service packs and cumulative updates as necessary

  • Maintain database documentation as required

  • Maintain and administer database security access

  • Maintain the tuning, indexing and performance of our existing database infrastructure

  • Perform database Ad-hoc backups and restores

  • Trouble shoot and resolve database connectivity issues

  • Follow Change Management processes to implement database configuration changes

  • Follow Problem Management processes to troubleshoot and resolve recurring issues

  • Proactively monitor and respond to database Alerts.

  • Support OPS team activities and functions (e.g. Provide application deployments)

  • On-call requirements to ensure 24 x 7 support of database operations

  • Ability to obtain Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP) security clearance is required

Experience and Education:

  • 3 (or more) years’ experience in Information Technology, some Database Administration, preferably SQL Server and Oracle.

  • MCSE/MCSA certifications preferred

  • Bachelor’s degree in computer science or equivalent work experience

  • Experience supporting complex computer systems is a plus

  • Working knowledge of computer system infrastructure, operations, and security.

  • Working knowledge of computer operating systems including: AIX and Red Hat LINUX

  • Knowledge of Source Code Control System, such as Git, is a plus

  • Knowledge of electric utility transmission operations is preferred

Skills and Abilities:

  • Must have a customer focused attitude with a desire and ability to learn about the Transmission core business and its needs.

  • Must have analytical, problem solving, and troubleshooting skills.

  • Ability to handle multiple tasks with competing priorities as well as delegation skills as appropriate.

  • Ability to bring consensus and buy-in among people with different views and agendas.

  • Ability to grasp complex Energy Management Systems operational issues, risk factors, and business drivers.

Behavioral Aspects:

  • Must demonstrate Southern Company Core Values (safety first, unquestionable trust, superior performance) and a commitment to Human Performance.

  • Must have strong interpersonal skills, be a self-starter, a decision-maker, flexible, self-directed, and a team player.

  • Must possess the ability to build and maintain relationships within a team, with customer organizations and multiple vendors.

Other Requirements:

  • Willingness to be on call as needed 24x7

  • Willingness to adhere to stringent federal and corporate requirements regarding how work is performed and security of EMS systems and information

  • Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2008911

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