Southern Company Account Manager in Canton, Georgia
The Account Manager is responsible for the overall management of select customers, including day-to-day administrative activities and overall customer service management. This is a non-exempt, non-commissioned administrative position.
Manage the day to day communication of assigned accounts via telephone, email and vendor portals.
Coordinate with Regional Teams to resolve problems, facilitate solutions and enhance the customer service experience.
Provide secondary support to other team members in the performance of job duties, as required.
Work closely with Department Manager and Director of Account Management in developing processes, procedures and strategies related to the Account Management Department.
Communicate contracted Scopes of Work to the Service Team.
A minimum of 2 years of account management experience is required.
Demonstrates impeccable customer service and communication skills (written and verbal).
Proficient computer skills including Microsoft Office. Ability to learn and become proficient in company ERP system
Ability to manage workload issues with strict deadlines and attention to detail.
College degree or equivalent work experience.
PowerSecure Service, Inc., specializes in the service and installation of distributed power systems including generators, switchgear, solar inverters and fuel cells. As the largest service provider in our industry, we combine technical expertise with unparalleled resources to provide customers with the assurance that their power assets are maintained in top operational condition.
We invest in high-value, cost-effective benefits for our employees. Our benefits package includes the following:
Competitive pay starting at $16.00 per hour and commensurate with experience
Medical, dental, vision and life insurance
401(k) plan with Company match
Vacation, Company Holidays, Personal Days and Sick Days
Flexible spending accounts/Health savings accounts
Wellness Incentive Programs
Tuition reimbursement program
PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This position is not open to third party recruiters.
Operating Company: PowerSecure