Technician C, Field (DEV) - Gen Technician

Chattanooga, TN

Chattanooga Gas has a new development opportunity for an employee who is interested in progressing to a Field Technician C position. The successful candidate will receive appropriate training necessary to progress to the Field Technician C position within a certain timeframe. The successful candidate will serve in an on-call capacity for emergency response and also be responsible for the activation and deactivation of natural gas.


Basic Function:

Intermediate level position responsible for completing a variety of tasks associated with the installation, activation, deactivation, maintenance and inspection of gas meters and regulators. Responds to routine and emergency requests for gas service and is responsible for repairing leaks on meter sets. Serves as a member of a crew engaged installing and repairing gas mains and service pipeline. Participates in making taps on mains and services and operates heavy equipment. Also responsible for performing maintenance and repairs on customers appliances and other gas equipment. Protects meters sets from atmospheric corrosion by painting or replacing piping. Provides technical assistance in installing and/or repairing gas main or service lines.

Representative Duties and Responsibilities:

  • Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

  • Performs service activation, deactivation, and leak repairs.

  • Performs leak investigation as required following a service activation.

  • Conducts and documents complete investigations of customer premises in response to questionable gas consumption (e.g. high bill complaints, stopped meters, etc.) or other issues.

  • Performs basic pipefitting on meter sets (remove meter, install fuel line cut off, replace union).

  • Installs meter headers.

  • Coordinates and performs basic operation, maintenance, inspection and repair on all above ground valves to include grease, tighten, operate and inspect.

  • Performs meter inspections and paints as needed to maintain compliance with atmospheric corrosion.

  • Performs valve operation and maintenance.

  • Operation of heavy equipment during excavations.

  • Performs underground leak investigation and grading to include:

  • Special surveys

  • Shorted casing surveys

  • Re-checks and re-evaluates

  • Assists in pipe joining methods (Electro fusion and mechanical fusion).

  • Responds to gas pipeline emergencies.

  • Participates in the on-call rotation for off-shift emergency response.

  • Interacts with customers to answer questions, explain work performed, give instructions for operation of appliances, and promote gas usage.

  • Identifies abnormal operating conditions and takes appropriate actions.

  • Performs miscellaneous inspections, as required.

  • Actively and accurately captures documentation in the Mobile Data Terminal

  • Available to work overtime as necessary to meet business requirements and flexibility in working shifts as required.

  • Safely operate company assigned vehicles in performance of assignments.

  • Observes all safety requirements and regulatory guidelines to ensure compliance.

  • Performs other job-related duties as required.

Education and Experience:


  • High school diploma or GED

  • Minimum 6 months experience as General Tech work and responsibilities, or equivalent

  • Basic Meter activation qualified and certified

  • Advanced Crew qualified and certified


  • 1-2 years Field operations experience

  • Technical School training and certification

  • Experience installing meter sets, connecting fuel lines, and establishing service to new and existing customers


  • Equivalent academic education and experience



  • Customer service skills

  • Proficiency with required General Tech skills

  • Good written and oral communication

  • Ability to use good judgment when working in potentially hazardous and emergency environments

  • MS Office and Computer skills � basic proficiency

  • Mechanical aptitude

  • Able to operate basic equipment, machinery and simple tools

  • Good interpersonal skills

  • Ability to resolve and diffuse difficult/escalated situations

  • Knowledge of assigned geographical territory

  • Able to operate basic equipment and machinery

  • Electro fusion and plastic welding of <=6 inch plastic pipe

  • Ability to smell odorant used to detect gas leaks



  • Operator Qualified in accordance with Company Plan

  • Must have a valid state driver's license and pass DOT and Company driving tests

  • CDL (class A)

Working Conditions/Physical Requirements:

  • Must be physically able to stoop, bend, crawl, walk, climb ladders, and lift weights in excess of 100 pounds. Ability to occasionally ascend and descend stairs and ladders is required. Must also have keen senses of smell, hearing, vision and color identification. Ability to work in all types of terrain and weather conditions is required.

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6478

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Chattanooga Gas