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Southern Company Customer Engagement Consultant – Energy Solutions in Durham, North Carolina

Customer Engagement Consultant – Energy Solutions

Durham, NC



PowerSecure is looking for a Customer Engagement Consultant – Energy Solutions for our Durham, NC office. The ideal candidate will have knowledge in distributed generation, energy storage, renewables, microgrids and energy efficiency solutions. You will be the face and voice of PowerSecure as you coordinate and guide the "Customer Experience Tour" for our clients. As our Customer Engagement Consultant, you will influence the success of PowerSecure by working closely with our sales team to ensure our clients know how to get the full benefit from our products!

As the Customer Engagement Consultant – Energy Solutions, you will:

  • Proactively “scope out” technical solutions to help clients address their requirements and assess their business needs.

  • Interface with the Sales team to understand customer concerns, solutions and benefits in order to develop customized messaging as it relates to the Customer Experience Tour.

  • Assist the Sales team in proposal generation.

  • Help clients discover the value proposition of our innovative energy solutions and services

  • Continuously maintain product knowledge by learning through others, self-educating, as well as, showcasing product and service offerings.

  • Possess the ability to persuade positive business outcomes through interactions with clients and teammates.

About Us

PowerSecure is a leading provider of advanced energy solutions to electric utilities and their industrial, institutional, and commercial customers. PowerSecure provides energy solutions in the areas of distributed energy infrastructure, energy efficiency, and utility infrastructure. PowerSecure also provides electric utilities with transmission, distribution, and substation infrastructure maintenance and construction services along with engineering and regulatory consulting and compliance services.

We invest in high-value and cost-effective benefits for our employees. In addition to medical, dental, vision and life insurance coverage, our benefits package includes:

  • Competitive pay and a matching 401 (k) plan

  • Vacation, Company Holidays, Personal Days and Sick Days

  • Flexible spending accounts/Health savings account

  • Wellness Incentive Programs

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression or any other basis prohibited by law.


  • Bachelor’s degree (Engineering or Energy fields highly preferred)

  • Experience in the Energy industry or a degree in the field preferred

  • Knowledge in distributed generation, energy storage, renewables, microgrids and energy efficiency solutions preferred

  • Experience in a client-facing role

  • Proficient experience using Microsoft Word, Excel and PowerPoint

  • Experience using CRM software highly preferred

Operating Company: PowerSecure

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