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Southern Company Warranty Manager in Durham, North Carolina

Warranty Manager

Durham, NC



PowerSecure is looking to fill a new position, Warranty Manager , in our Durham, NC location. This role will manage the warranty program and provide oversight of the warranty budget and cost control. The Warranty Manager will administer, process and authorize warranty claims based on the manufacturer’s/supplier’s criteria. This role is also responsible for processing exceptional or contentious claims. To be successful in this role, the candidate will need to possess excellent analytical and time management skills. The Warranty Manager will also need to be able to build relationships with manufacturers, internal management, and others through strong verbal and written communication skills.


  • Bachelor’s degree in business management or equivalent work experience in a manufacturing or service environment

  • Minimum of 1 year of experience as a manager of a team

  • Experience working in the customer service area of a warranty department

  • Minimum of 1 year of experience in product manufacturing and/or production operations

  • Minimum of 2 year of experience with enterprise resource planning (ERP) tool

  • Proficient in MS Word, Excel, and PowerPoint

  • Valid driver's license

  • Ability to travel 10% of time with possibility to increase slightly over time

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. PowerSecure provides energy solutions in the areas of distributed energy infrastructure and energy efficiency.

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

  • Medical, dental, vision and life insurance coverage

  • Competitive pay and a matching 401 (k) plan

  • Vacation, Company Holidays, Personal Days and Sick Days

  • Flexible spending accounts/Health savings account

  • Wellness Incentive Programs

  • Employee Referral Program

  • Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression or any other basis prohibited by law.

Operating Company: PowerSecure

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