Transmission Control Center Supervisor - Metro Atlanta

Lithia Springs, GA

Transmission Control Center Supervisor


  • The Transmission Control Center (TCC) supervisor will lead a team of Area Desk Operators (ADOs) in providing Safe and Reliable operation of the Georgia Integrated Transmission System (ITS) in real-time in accordance with the NERC Reliability Standards and other established guidelines and procedures. The Area Desk team directs real-time operations for an assigned area of the state including daily switching to establish safe clearances for construction and maintenance activities, monitoring system alarms for loading, outages, or equipment issues, maintaining system voltages at reliable levels, and responding to system events to isolate faults and restore service to customers. The Area Desk team is also responsible for notifying affected stakeholders during system events and for directing field employees in performing switching operations during routine and emergency conditions. The Area Desk team provides 24x7 operations 365 days per year.

  • The TCC supervisor will gain extensive knowledge of the power system and leadership in a 24/7 critical reliability function. The TCC supervisor will ensure continuous improvement in operating tools, guidelines and procedures, lead in meeting NERC requirements and audits, recruit and develop new operators, lead during major storms and other emergencies, plan for major national events, and engage with a wide range of internal and external stakeholders to support the success of their projects and events.

  • The TCC supervisor will recruit, develop, and lead 14 NERC certified Power System Coordinators and work closely with peer teams to ensure consistency in providing safe, reliable, and efficient TCC operations.


Prefer Electrical Engineering (or other technical) degree [Will also consider candidates without a degree who are NERC certified and who have significant experience in power system operations.

Prefer experience in power system control center operations and/or transmission construction, maintenance, planning, or design. Also, power system operating experience in EMS, Distribution, or Generation.

Knowledge of control center real-time operations, Georgia ITS operating practices, storm and system restoration practices, NERC and FERC requirements applicable to operations, Transmission construction and maintenance practices related to Operations, and customer service related to Operations.

Skilled in performance management for both individual contributors and team leaders. Excellent active listening skills. Develops people through clear, challenging goals and assignments providing frequent, actionable feedback. Builds strong, inclusive teams. Excellent project management skills in working across organizations with diverse stakeholders to deliver process improvements and efficiencies.

High EQ. Demonstrates leadership in Our Values : Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance. Builds trusting relationships through personal integrity. Creates an inclusive environment where all team members grow and prosper.

Positive and “can do”. Vision to anticipate and exercise opportunities in serving clients, new technologies, new techniques, and other emerging trends. An excellent collaborator and consensus builder. Ability to communicate complex information and guidance simply and concisely. Ability to energize, connect, and clearly convey key messages whether speaking with individuals, small groups, or large audiences.

Must meet all physical and cyber security requirements including participation in the Insider Threat Program.

Must serve in a periodic on-call rotation to support 24x7 operations.


Team with TCC peers to lead Area Desk operations for Georgia Power and the Georgia ITS (50%)

  • Ensure Safe and Reliable operation of the GA ITS in real-time and in the operations planning horizon.

  • Support our Transmission Operators in the timely restoration of the system for routine and major events.

  • Ensure the Resiliency of the grid and prepare our team for a wide range of natural and manmade threats.

  • Lead activities to provide safe, reliable, efficient clearances for maintenance and construction projects.

  • Work with stakeholders to address operating concerns and support the success of their projects and events.

  • Lead our team in maintaining high situational awareness including load/generation trends, planned/unplanned outages, weather, and external factors affecting power flows and customer loads.

  • Engage stakeholders effectively both in daily grid events and enhancing long-term operating practices.

  • Support the floor in the areas of daily technical assistance, data integrity, operator tools and procedures, process improvements, communication aids, drills, major events, reliability reporting, and compliance.

  • Lead in our “Practice like we play” approach to continual training and drills to enhance operational readiness.

  • Lead in our Safety Excellence culture and engage in frequent coaching to reinforce safe behaviors.

  • Lead in our Culture of Compliance and ensure compliance with NERC, FERC, and other requirements.

Provide leadership, develop, coach, and mentor a team of 14 Area Desk Operators (50%)

  • Communicate a clear vision and supporting goals for both the cultural and technical success our team.

  • Engage daily in coaching and mentoring to ensure all team members are successful in their assignments and growing in their technical and leadership competencies.

  • Champion our DE+I initiatives to foster a healthy, inclusive culture and ensure equity in our processes.

  • Establish trusting relationships where each employee feels comfortable sharing their ideas and concerns.

  • Lead in our Learning Culture to promote life-long growth and continuous improvement.

  • Develop an Operations Mindset and Leader-Leader principles in each employee to empower the entire TCC.

  • Develop and mentor PSC candidates to shift readiness. Continuously grow our bench strength in all roles.

  • Identify and address technical and leadership training needs for our team. Manage NERC training.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit and connect with the Company on Facebook (, Twitter ( and Instagram (

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 5883

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power