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Southern Company Electrical Distribution System Operator - Georgia Power's Distribution Control Centers - Macon/Atlanta in Macon, Georgia

Electrical Distribution System Operator - Georgia Power's Distribution Control Centers - Macon/Atlanta



Georgia Power, subsidiary of Southern Company, has several openings for a Distribution System Operator position.

Work Location(s): Macon Distribution Control Center, 930 Key Street, Macon, Georgia AND Atlanta Distribution Control Center, 2500 Patrick Henry Parkway, McDonough, Georgia

  • Successful candidates must live within a reasonable commute to their assigned work location or be willing to relocate to live within a reasonable commute. Relocation assistance may be available if needed.

  • Candidate must be available to work outside normal shift hours, during emergencies and severe weather, and be flexible to work at Macon or Atlanta (in McDonough) DCC facilities as needed.

Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position.

Summary of Position Duties

Georgia Power's Distribution System Control Center Operator is responsible for monitoring, operating, controlling and maintaining the integrity of the electrical distribution system for Georgia Power following prescribed procedures. This role involves:

  • Originating and issuing all switching orders

  • Securing and issuing clearances and hot line tags

  • Gathering and interpreting information related to the status of the electrical distribution system

  • Respond to emergencies, such as transformer or distribution/transmission line failures, and route current around affected areas

  • Control, monitor or operate equipment that regulates or distributes electricity, using data obtained from instruments or computers

  • Coordinate & communicate with engineers, planners, field personnel, or other utility workers to provide information such as clearances, switching orders, or distribution process changes

  • Direct personnel engaged in controlling or operating electrical distribution equipment or machinery

  • Calculate load estimates or equipment requirements to determine required control settings

The Distribution System Operator must have the ability to troubleshoot and exercise sound judgment related to the service restoration process. This is performed by thorough electrical systems analysis and dispatching of resources such as employees, crews, and equipment to specific customer outage areas. Competent computer skills, ability to focus on the tasks at hand, and the demonstrated ability to manage multiple priorities simultaneously are required for the position of Distribution System Operator. This is a safety sensitive position and all applicable corporate policies and guidelines must be followed.

This demanding, but rewarding, position requires rotating twelve hour shifts, including days, nights, weekends and holidays. In addition, availability to work outside of normal shift hours during "call out" emergencies and severe weather is required. Candidates must be comfortable working indoors, in a closed facility with no windows, at a structured work station that requires sitting/standing for long periods of time.

Successful candidate will enter the Operator-in-Training program, which consists of structured training classes along with on-the-job training AND must successfully complete the Distribution System Operator-in-Training program within the designated time frame (18 - 24 months) to maintain employment as a Distribution System Operator.



  • High School or equivalent strongly desired

  • 2-year OR 4-year degree is a plus

Job Experience

  • Above average computer skills are essential for this position, including use of Microsoft Office Suite, and the ability to quickly learn system applications required by the job

  • Prior electrical distribution system operating and/or transmission system operating experience strongly desired

  • Experience as an operator (in a control room environment) or closely related experience is desired

  • Experience in dispatching, coordinating work of others, sharing of best practices, and maximizing resources is highly desirable

  • Prior callout and rotating shift experience is a plus

Knowledge, Skills & Abilities

  • Knowledge of power distribution system theory, operation, relevant equipment, policies, procedures, trouble shooting and switching

  • Knowledge of principles and processes for providing customer service

  • Demonstrated proper etiquette for providing excellent customer service both internal and external to the company

  • Ability to monitor and control the activities and operation of multiple events simultaneously

  • Demonstrated strong multi-tasking skills are required

  • Proven strong diagnosis and complex problem solving skills are required

  • Proven high degree of accuracy and quality of work results are required

  • Proven excellent oral and written communication skills are required

Other Requirements

  • This position will require a pre-employment test which the candidate must successfully pass in order to advance further in the selection process. Candidates will need to pay for any travel related expenses to/from the testing session.

  • Candidate must exhibit “Our Values”: Unquestionable Trust, Superior Performance,Total Commitment and Safety Excellence.

  • Customer focused

  • Team oriented

  • Must exhibit a positive attitude in the workplace

  • This job requires rotating shift work including days, nights, weekends and holidays and "call out" for emergencies. Candidate must be available to work outside normal shift hours, during emergencies and severe weather, including being flexible to work at Atlanta (McDonough) or Macon DCC facilities as needed.

  • Must successfully complete Distribution System Operator-in-Training program within the designated time frame to maintain employment as a Distribution System Operator.

  • A thorough background check and DOT drug screen (including nicotine) will be conducted prior to employment (after a job offer is extended).

To Apply: All candidates must submit an updated resume (preferably as an attached Word document) and complete a series of job related questions in order to be considered for this position.

Georgia Power Company has classified this position as "Safety Sensitive" and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessments.

As an employee of Southern Company, the value you bring is realized through the results you achieve and the demonstration of “Our Values”. In return, Southern Company provides a job and a company in which you can take pride; a supportive workplace in which you can be successful; and a competitive pay and benefits package .

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit at and connect with the Company on Facebook ( ), Twitter ( ) and Instagram ( ).

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services. Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Power Line Operations & Maintenance

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-McDonough

Operating Company: Georgia Power Company

Other Locations: Georgia-Central Georgia-Macon

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Atlanta DCC - 2500 Patrick Henry Pkwy (2MCDONOUGH)

2500 Patrick Henry Pkwy

McDonough, 30253

Macon DCC - 930 Key Street (930MACON)

930 Key Street

Macon, 31204

Req ID: GPC2007343

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