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Southern Company Electrical Distribution System Operator - Distribution Control Centers - Atlanta & Macon in McDonough, Georgia

Electrical Distribution System Operator - Distribution Control Centers - Atlanta & Macon


DISTRIBUTION SYSTEM OPERATOR (DCC) – ATLANTA (McDonough) and Macon – Multiple openings

Hiring Manager: DCC Team Leader

NOTES: Positions will be filled between Exempt 3-5, depending on candidate's experience & skills.

Work Location(s):

  • Atlanta Distribution Control Center, 2500 Patrick Henry Parkway, McDonough, Georgia OR

  • Macon Distribution Control Center, 930 Key St , Macon, Georgia

Successful candidates must live within a reasonable commute to their assigned work location or be willing to relocate to live within a reasonable commute. Relocation assistance may be available if needed .

Candidate must be available to work outside normal shift hours, during emergencies and severe weather, and be flexible to work at Atlanta (in McDonough) and Macon DCC facilities as needed.

Summary of Position Duties

The Distribution System Operator is responsible for monitoring, operating, controlling and maintaining the integrity of the electrical distribution system for Georgia Power following prescribed procedures. This role involves:

  • Originating and issuing all switching orders

  • Securing and issuing clearances and hot line tags

  • Gathering and interpreting information related to the status of the electrical distribution system

  • Respond to emergencies, such as transformer or distribution/transmission line failures, and route current around affected areas

  • Control, monitor or operate equipment that regulates or distributes electricity, using data obtained from instruments or computers

  • Coordinate & communicate with engineers, planners, field personnel, or other utility workers to provide information such as clearances, switching orders, or distribution process changes

  • Direct personnel engaged in controlling or operating electrical distribution equipment or machinery

  • Calculate load estimates or equipment requirements to determine required control settings

The Operator must have the ability to troubleshoot and exercise sound judgment related to the service restoration process. This is performed by thorough electrical systems analysis and dispatching of resources such as employees, crews, and equipment to specific customer outage areas. Competent computer skills, ability to focus on the tasks at hand, and the demonstrated ability to manage multiple priorities simultaneously are required for the position of Distribution System Operator. This is a safety sensitive position and all applicable corporate policies and guidelines must be followed.

This demanding, but rewarding, position requires rotating twelve hour shifts, including days, nights, weekends and holidays. In addition, availability to work outside of normal shift hours during "call out" emergencies and severe weather is required. Candidates must be comfortable working indoors, in a closed facility with no windows, at a structured work station that requires sitting/standing for long periods of time.

Successful candidate will enter the Operator-in-Training program, which consists of structured training classes along with on-the-job training AND must successfully complete the Distribution System Operator-in-Training program within the designated time frame (18 to 24 months) to maintain employment as a Distribution System Operator. Once an operator makes Level B they receive a 7% premium on the first paycheck of each month.



  • High School or equivalent strongly desired

  • 2-year OR 4-year degree is a plus

Job Experience

  • Above average computer skills are essential for this position, including use of Microsoft Office Suite, and the ability to quickly learn TCMS, DSCADA, ARMS and CSS

  • Prior electrical distribution system operating and/or transmission system operating experience strongly desired

  • Experience as an operator (in a control room environment) or closely related experience is desired

  • Experience in dispatching, coordinating work of others, sharing of best practices, and maximizing resources is highly desirable

  • Prior callout and rotating shift experience is a plus

Knowledge, Skills & Abilities

  • Knowledge of power distribution system theory, operation, relevant equipment, policies, procedures, trouble shooting and switching

  • Knowledge of principles and processes for providing customer service

  • Demonstrated proper etiquette for providing excellent customer service both internal and external to the company

  • Ability to monitor and control the activities and operation of multiple events simultaneously

  • Demonstrated strong multi-tasking skills is required

  • Proven strong diagnosis and complex problem solving skills are required

  • Proven high degree of accuracy and quality of work results are required

  • Proven excellent oral and written communication skills are required

Other Requirements

  • This position will require a skills test which the candidate must successfully pass in order to advance further in the selection process.

  • Candidate must exhibit "Our Values": Unquestionable Trust, Superior Performance, Total Commitment and Safety Excellence.

  • Customer focused

  • Team oriented

  • Must exhibit a positive attitude in the workplace

  • This job requires rotating shift work including days, nights, weekends and holidays and "call out" for emergencies. Candidate must be available to work outside normal shift hours, during emergencies and severe weather, and be flexible to work at either Atlanta DCC facilities as needed.

  • Must successfully complete Distribution System Operator-in-Training program within the designated time frame to maintain employment as a Distribution System Operator

If You have any questions concerning the job. Please feel free to email Michael Smith - before October 31, 2021.

All candidates are subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position .

Georgia Power Company has classified this position as “Safety Sensitive” and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessments.

Georgia Power supports its ongoing success by engaging a workforce that reflects Georgia’s changing population and sustaining a culture of excellence in which every employee is valued, respected, productive, and engaged. We will connect our employees, customers, and suppliers to our long-term business success. ​

As an employee of Southern Company, the value you bring is realized through the results you achieve and the demonstration of “Our Values”. In return, Southern Company provides a job and a company in which you can take pride; a supportive workplace in which you can be successful; and a competitive pay and benefits package .

Georgia Power is an investor-owned, tax-paying utility that serves 2.5 million customers in all but four of Georgia's 159 counties. The largest of three electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries.

Job Field: Power Line Operations & Maintenance

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-McDonough

Operating Company: Georgia Power Company

Other Locations: Georgia-Central Georgia-Macon

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Atlanta DCC - 2500 Patrick Henry Pkwy (2MCDONOUGH)

2500 Patrick Henry Pkwy

McDonough, 30253

Macon DCC - 930 Key Street (930MACON)

930 Key Street

Macon, 31204

Req ID: GPC2009617