Southern Company IT Field Operations Tech/Telecommunications Electrician in Mobile, Alabama

IT Field Operations Tech/Telecommunications Electrician


IT Field Operations Technician /Telecommunications Electrician


The IT Field Operations Technician/Telecommunication Electrician is responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Company’s voice, data and telecommunications transport networks. These networks include analog and digital microwave, fiber optics, LANs (local area networks), PBXs, personal computers and voice and data wireless systems. These systems are installed, maintained and repaired in accordance with established standards, service levels, operational processes, and applicable work agreements.


  • Two-year degree (college/technical/vocational) or equivalent experience in electronics, telecommunications and/or computer technology is required.

  • FCC General Radiotelephone Operators License or equivalent license for radio repair is preferred, but not required for initial employment. A FCC license or equivalent license will be required at the end of six months employment.

  • Technical knowledge and skills that would enable you to pass the Alabama Power Craft Knowledge and Skills test is required before employment (study guide is provided).

  • Understanding of the various topologies, e.g. telecommunications, wireless, data and voice networks and how they interface with each other

  • Ability to logically troubleshoot and repair hardware and software associated with personal computers, peripheral devices, voice systems, data networks, telecommunications systems and ancillary equipment.

  • Working knowledge of radio communication systems.

  • Knowledge of voice and data wireless systems and troubleshooting techniques.

  • Knowledge of data communications and packet switch networks.

  • Knowledge of PC hardware, operating systems, and associated peripheral and software components.

  • Must have demonstrated personal computer skills along with a general understanding of corporate applications and standard desktop products

  • Ability to work independently, self –starter with good time management skills.

  • Must have good verbal and written communications skills.


  • Responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Company’s voice, data and telecommunications transport networks

  • Responsible for installing standard, endorsed or certified off the shelf software and/or hardware devices, and provide minimal onsite training to get the client started.

  • Responsible for participating in on-call procedures/operations

  • Responsible for interfacing with and coordination of contractors and/or vendors associated with the Field Operations function as appropriate

  • Responsible for interfacing with the customer and other IT groups related to problems and installations as appropriate.

  • Responsible for understanding and adhering to billing and performance processes and procedures.

  • Responsible for maintaining accurate circuit and equipment inventories and documentation of assigned sites.


  • Ability to work with minimal supervision

  • Seeks opportunities to learn and transfer knowledge to others

  • Good organizational and time management skills

  • Ability to manage multiple tasks

  • Willingness to provide as needed after hours or on-call support

  • Follows safe work practices

With 4.4 million customers and more than 46,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast through its subsidiaries. A leading U.S. producer of clean, safe, reliable and affordable electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for energy innovation, excellent customer service, high reliability and retail electric prices that are below the national average. Southern Company and its subsidiaries are leading the nation's nuclear renaissance through the construction of the first new nuclear units to be built in a generation of Americans and are demonstrating their commitment to energy innovation through the development of a state-of-the-art coal gasification plant. Southern Company has been recognized by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer and listed by DiversityInc as a top company for Blacks. The company received the 2012 Edison Award from the Edison Electric Institute for its leadership in new nuclear development, was named Electric Light & Power magazine's Utility of the Year for 2012 and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at at

We offer a competitive compensation package. Equal Opportunity Employer.


Job Field: Telecommunications

Job Type: Standard

Primary Location: Alabama-Mobile Area-Mobile

Operating Company: Alabama Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: Yes

Work Location(s):

APC - Mobile Division Office - 150 Saint Joseph Street (150MOBILE)

150 Saint Joseph Street

Mobile, 36602

Req ID: APC2005130