Southern Company Program Manager - Asset Protection in Naperville, Illinois
Program Manager - Asset Protection
The Program Manager is accountable for ensuring the execution of Cross Bore Legacy Inspection Program projects across the enterprise, along with managing other enterprise-wide operations improvement programs and projects, and ensuring all related business objectives are met. These objectives may include development of project/program budgets and processes, regulatory approval of project/program process components, reporting, etc.
The Program Manager is accountable for developing and implementing new initiatives regarding corporate-wide operations standards and processes which can include working with both internal and external departments and organizations and resources.
The Program Manager leads cross-functional teams (construction operations, field operations, DIMP, regulatory, CCTV Contractors, etc.) and ensures their deliverables are understood and delivered according to the program, schedules, and budget.
Serve as Project Manager of enterprise Cross Bore Legacy Inspection Program projects along with other assigned department programs and projects, involving managing up to 8-10 concurrent projects across 7 jurisdictions
Develop, implement, and execute supporting program process components
Lead projects teams including acquiring and aligning cross-functional resources and subject matter experts
Create and execute supporting Master Service Agreements and Statements of Work for contractor services (i.e., CCTV camera and remediation work)
Ensure team members are fully engaged with deliverable
Ensure projects are managed to budget, schedule, and standards
Develop, maintain, and report on project budgets
Ensure proper interpretation, application, and implementation of new federal, state and local codes and guidelines
Provide solid business and operations direction to contractors and team members based on evaluation of risks, company standards and procedures, regulatory requirements, etc.
Define project scope and baselines
Develop project plans
Assure compliance with company policies & procedures
Identify and properly manage project risks
Manage project contractors
Provide proper oversight for project activities
Participate as "contract owner" in all project related contract negotiations
Ensure contract schedules are clearly defined
Review and process contractors' invoices and payments
Provide forward thinking supported by quantitative analyses and risk analysis to achieve compliance and optimal business results
Identify and contract qualified contractors for project work
Prepare and present project metrics to indicate project and budget health for presentation to business owners and upper management
Ensure scope changes are appropriately addressed per the program risk model and standards (e.g. adequately documented, impact analysis, approved, etc.)
Hold project team meetings on a regular basis (progress & plan)
Assign appropriate construction operations personnel
Meet with Operations leadership and supports development of new processes and standards as new field initiatives are introduced
Meet with and develop working relationship with city/county representatives in areas where Cross Bore Legacy Inspection projects are being executed
Manages project team activities; analyzes complex business problems to provide appropriate solutions; implements solutions to accomplish stated strategic business objectives across the enterprise
Ensure project logs, video files, and other job documentation are secured from contractors and are appropriately stored
Review incident investigations and develop program improvements based on findings
Gather lessons learned after every project and initiate appropriate process improvements
Analyze performance trends to identify and address opportunities for improvement
- BA/BS degree in engineering, computer science, accounting or related discipline with a process development focus
Project Management Professional (PMI), Professional Engineer (PE)
Six Sigma and/or Total Quality Management Certification
Related Work Experience:
7 years construction, or operations experience in gas distribution or related energy field
3 years supervisory/management experience
3 years developing and implementing process improvements within a gas utility, pipeline transmission, or other energy related field
Experience working with city and county infrastructure (i.e., sewer, water, etc.) and the associated operation of those systems
Knowledge and experience with cross bore impingement discovery, remediation, public awareness communication, and program trending
Or equivalent education and experience
Specific Skills & Knowledge:
Strong engineering and construction knowledge with natural gas distribution systems
Regulation/Code Knowledge – intermediate proficiency
Business process re-engineering
MS Office Suite – intermediate proficiency
Highly skilled working across functional organization for group coordination
Demonstrated ability to establish and maintain effective working relationships and communicate with all levels in the organization
Ability to manage multiple programs and projects under stressful conditions
Analytical problem solving
Ability to think strategically
- Six Sigma Green/Black Belt training and/or certification
Working Conditions/Physical Requirements:
The incumbent primarily works in an office environment.
The incumbent may work near or with moving mechanical parts.
The incumbent may be exposed to fumes, airborne particles, or chemicals.
The incumbent may be exposed to varying outdoor weather conditions.
The incumbent may be exposed to excessive noise.
The incumbent may be exposed to construction related activities
Occasional local and overnight travel
Keyboarding required in approx 60% - 80% of daily tasks
Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Gas Pipeline Operations & Maintenance
Job Type: Standard
Primary Location: Illinois-Metro Chicago-Naperville
Operating Company: Nicor Gas
Job Type: Standard
Travel (Up to...): No
G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)
1844 W Ferry Rd.
Req ID: GAS2003811