Southern Company Service Coordinator in Stuart, Florida
We are looking for a reliable, organized, detail-oriented Service Coordinator to dispatch, plan, organize and monitor activities within the Service Department, and to ensure the productive, efficient and safe activities of field services as directed by the established supervisor.
Dispatch field resources. Assign service and repair work based on technician’s skill set.
Coordinate work-flow for all field service requests.
Field phone calls and respond to internal and external emails.
Open and review work orders to ensure timely completion of customer requests.
Basic knowledge and understanding of the generator or other service industry desired, but not required.
Excellent customer support, follow up and service skills.
Dispatching / scheduling experience a plus
Ability to interpret field provided documents and service reports.
Proficient computer skills, including Microsoft Office and ability to learn and work within Company ERP System.
Excellent verbal and written communication skills.
High School Diploma required.
About UsPowerSecure Service, Inc., specializes in the service and installation of distributed power systems including generators, switchgear, solar inverters and fuel cells. As the largest service provider in our industry, we combine technical expertise with unparalleled resources to provide customers with the assurance that their power assets are maintained in top operational condition.
Learn More Here (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)
BenefitsWe invest in high-value and cost-effective benefits for our employees. Our benefits package includes:
Medical, dental, vision and life insurance coverage
Competitive pay and a matching 401(k) plan
Paid vacation, holidays, personal and sick days
Flexible spending accounts/Health savings account
Wellness Incentive Programs
Employee Referral Program
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Operating Company: PowerSecure