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Southern Company Service Coordinator in Stuart, Florida

Description

We are looking for a reliable, organized, detail-oriented Service Coordinator in Stuart, FL, to dispatch service technicians, assist with monitoring activities within the Service Department, and to ensure the productive, efficient and safe activities of field services as directed.

Responsibilities

  • Dispatch field resources. Assign service and repair work based on technician’s skill set.

  • Coordinate work-flow for all field service requests.

  • Field phone calls and respond to internal and external emails.

  • Open and review work orders to ensure timely completion of customer requests.

Requirements

  • High School Diploma required.

  • Excellent customer support, follow up and service skills.

  • Dispatching / scheduling experience a plus

  • Proficient computer skills, including Microsoft Office and ability to learn and work within Company ERP System.

  • Excellent verbal and written communication skills.

  • Basic knowledge and understanding of the generator or other service industry desired, but not required.

  • Ability to interpret field provided documents and service reports.

About UsPowerSecure Service, Inc., specializes in the service and installation of distributed power systems including generators, switchgear, solar inverters and fuel cells. As the largest service provider in our industry, we combine technical expertise with unparalleled resources to provide customers with the assurance that their power assets are maintained in top operational condition.

Learn More Here (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

BenefitsWe invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

  • Competitive pay and a matching 401(k) plan

  • Medical, dental, vision and life insurance coverage

  • Paid vacation, holidays, personal and sick days

  • Flexible spending accounts/Health savings account

  • Wellness Incentive Programs

  • Employee Referral Program

  • Tuition Reimbursement

IND1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Operating Company: PowerSecure

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