Project Manager I - Customer Care

Description

Job Summary

The Project Manager is responsible for supporting and executing all Special Projects safely, on time, within budget, and according to project specifications. This role ensures customer satisfaction through effective planning, coordination, and communication.

Essential Duties and Responsibilities

• Ensure compliance with safety standards and legal requirements.

• Lead project kickoff meetings and develop implementation plans.

• Oversee contract review, pricing, budgeting, and scheduling.

• Manage project setup in IFS and coordinate documentation (change orders, invoices, subcontracts).

• Collaborate with engineering, permitting, environmental, and procurement teams.

• Coordinate schedules with customers and subcontractors.

• Monitor risk, budget, and schedule impacts; manage customer expectations.

• Provide monthly updates and revenue forecasts.

• Demonstrate professionalism and a positive attitude at all times.

  Minimum Qualifications

Education and Experience:

• High School Diploma with 5+ years in construction or energy industries, or

• BS in Engineering, Construction Management, or related field with 2+ years of industry experience.

• PMP Certification preferred.

Knowledge, Skills, and Abilities:

• Proficient in English (reading and communication).

• Proficient in standard office software.

• Ability to read and interpret construction documents.

• Strong organizational and leadership skills.

  Physical Demands and Work Environment

• Ability to lift up to 50 pounds.

• Must be able to stand or walk for 3–4 hours at a time.

• Travel required (30%+); must be able to drive a company vehicle and/or fly commercially.

  About PowerSecure

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions for electric utilities and their industrial, institutional, and commercial customers.

Benefits

• Medical, dental, vision, and life insurance

• Competitive pay and 401(k) with match

• PTO, holidays, and sick leave

• Flexible Spending and Health Savings Accounts

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

  Equal Opportunity Employer Statement

PowerSecure is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, veteran status, or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.Operating Company: PowerSecure