Land Support Specialist - North GA Lakes (Lakemont, GA)
Support Specialist – North Georgia Lakes
* This is a hybrid remote position; However, you will be required to be in the office as needed @ 4 Seed Lake Road Lakemont, GA.
** There are FLEET DRIVING requirements at the bottom of this Job Description that you must read carefully prior to applying.
You must live within a 45 mile radius of…OR…be willing to move within a 45 mile radius of 4 Seed Lake Rd, Lakemont, GA* at your own expense .
- Please Also Note: You MUST have a Minimum 5 years of administrative support or paralegal experience covering the items listed below (paralegal certificate or formal education not required)
(This is a NON-EXEMPT, Level 4, 5, 6 or 7 Level position based on experience. )
Is responsible for:
1.) customer service connected with the shoreline permitting and leasing programs, the CSS billing and collections, creation of legal documents between the Company and customers for customer access to our lakes;
2.) managing the LIMS database which keeps records of all customer transactions involving leasing, permitting, compliance issues, letters, lot history, inspections, and correspondence with customers regarding the Company's shoreline business;
3.) supporting operating activities for FERC compliance requirements for FERC Hydro licensees;
4.) providing office administrative and support for parks and forestry operations;
5.) fulfilling regulatory and compliance reporting requirements.
Georgia Power’s Lake Resources Offices manage over 1,370 miles of shoreline and over 40 FERC licensed recreation areas (campgrounds, boat ramps, and other public access areas). The Lake Resources Offices use a variety of legal documents to permit and control access to property around these lakes, including 4,000 residential lease lots, 5,500 access leases, 6,388 license agreements, 2,700 easements and 59 commercial accounts. This position ensures data in Georgia Power’s Land Information Management System and tracking database (LIMS) is accurate and consistent with our customer billing systems, that regulatory protocols are followed, legal documents are prepared accurately and in a timely manner, customer billing is accurate , fees are collected on time, compliance activities and reports are accurate and completed on time, and communication with customers is professional and effective.
The Land Department of Georgia Power Company operates a significant and growing state-wide revenue producing lake-based business that is separate from GPC’s electric business.
The 4 Lake Resources Offices have an interconnected state-wide team of 5 Support Specialists that create the legal documents, set up and manage the accounts, prepare, and execute renewal and transfer transactions on approx. 10,000 paying accounts, and bill and collect significant revenue to Georgia Power each year.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )
Minimum 5 years of administrative support or paralegal experience covering the items listed below (paralegal certificate or formal education not required)
Familiarity with real estate law and land records preferred
Excellent organizational skills; ability to manage multiple assignments
Background using technical applications, databases, programs
Proficiency with Customer Service System (CSS), LIMS database preferred
Proficiency with Microsoft Office products
Knowledge of financial programs (e.g., Oracle, Maximo)
Auditing skills – commitment to compliance and ethical behavior
Excellent Communication skills; oral and written
Ability to write reports, executive summaries, prepare and make presentations
Ability to work in a team environment
Licensed Notary not later 6 months of employment
Safety First, Unquestionable Trust, Total Commitment, Superior Performance
MAJOR JOB RESPONSIBILITIES:
This position is responsible for:
1.) Creation of all legal documents necessary to operate Georgia Power’s residential and commercial shoreline leasing and licensing business with minimal outside legal support.
2.) Asset protection – Research and verify property ownership and property interest, ensure all documents meet state real property requirements and are properly recorded in county courthouses.
3.) Setting up and updating/managing all lake lot accounts in CSS including billing and collecting annual lease fees.
4.) Coordinating all residential lease lots and (lots owned in fee simple by GP) renewals and transfers between GP and multiple individuals or leasing entities Includes communication with stakeholders (sellers, buyers, closing attorneys and realtors), modification of documents as needed, meeting real estate closing deadlines.
5.) Coordinating annual tax recovery program with Corporate Tax Dept including tracking sales data/update property values of lease lots for property tax assessments; understanding county tax millage rates, tax ratios, and valuation for annual property value review, and communicate tax assessment information with residential lake lot lease-holders and answer inquiries from Dept. of Revenue and/or county tax departments for multiple counties. Compiling information from LIMS 2.0 and CSS for use by CSS NESB and Tax Dept to finalize individual lake lot tax assessments. LIMS 2.0 keeps records of all customer transactions involving leasing, permitting, compliance issues, letters, lot history, inspections, and correspondence with customers regarding the Company’s shoreline business.
6.) Compliance activities related to revenue collection, delinquent accounts, foreclosure, and bankruptcy; associated regulations and internal guidelines.
7.) Purchase requisition (supply chain management) support.
8.) External customer service connected with the leasing and recreation programs.
9.) Invoice reconciliation and miscellaneous administrative duties and project assignments for the Natural Resources Manager and Lake Resources Managers.
This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:
Must have at least one year of verifiable driving experience (Must hold a valid driver’s license for the class vehicle to be operated. Driving permits are not typically considered a valid driver’s license).
Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.
Must consent to a continuous monitoring of your Motor Vehicle Record
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 9277
Job Category: Real Estate & Land Management
Job Schedule: Full time
Company: Georgia Power