Specialist II, Distribution & Construction
Power Delivery Distribution Specialist Job Description
Location: Macon Distribution Area/Central Georgia
This position will be filled at level Exempt 4 –5, based on experience, skills and qualifications of the candidate selected.
Job Summary
This position is responsible for supporting the day-to-day engineering and construction activities in the distribution area. The candidate must establish and maintain strong working relationships with distribution area construction and engineering teams. The candidate must provide superior customer service and be able to ensure jobs are ready for construction before committed service dates. The candidate will:
Be the main point of contact for general distribution supervisor specific construction related customer contact and follow up ARMS orders
Spend quality time with engineers on job sites and in the office discussing the planning and scope of their projects
Field check jobs for site readiness prior to sending out construction crews to work the project
Main distribution contact for incident support (e.g., oil spills and damage claims)
Assist engineers with scheduling outages and other customer initiated switching requests
Coordinate distribution projects with other utilities
Perform field checks in support of the DWO closeout process
Manage communication and coordination between customer and storeroom (e.g., meters, conduit, etc.)
Support engineering team as needed – might need to cover region areas during vacation or training.
Candidate must currently live within a reasonable, daily commuting distance to the selected area OR be willing to immediately relocate to be within commuting distance. Relocation assistance may be available
Job Requirements
Education Level & Experience Requirements
High School education or equivalent
Extensive Distribution engineering and/or construction experience required, maintenance, overhead, and underground construction knowledge.
Minimum of 5 years of distribution construction and/or related engineering experience with a power utility company required.
Job Responsibilities
Promote a culture of safety excellence by actively caring, understanding and supporting critical risk plans, utilizing HP tools (including quality JSBs), following Section “0”, and actively participating in statewide sharing and local safety meetings.
Develop strong collaboration between crew and engineering teams to provide world class value to customers
Respond consistently in outage situations and participate in the distribution area’s SERP plan. Must be available for extended out-of-town Storm duty outside service area. Candidate must be available for "on-call" supervisor rotation.
Attend OHQs scheduling meetings
Provide construction support and expertise to the local engineering teams
Be the coordinator for special projects in your area
Adhere to Distribution Procedures, Distribution Bulletins, OSHA and NESC rules, and Southern Company distribution construction standards.
Knowledge, Skills & Abilities
Demonstrated knowledge, design and operation of electric distribution systems preferred.
Demonstrated extensive knowledge of Distribution System Applications (i.e., Mapping Applications, ARMS, Material / Labor Estimating Systems - JETS, NJUNS).
Knowledge of electrical system operations, distribution systems, underground and overhead construction practices preferred.
Candidate should possess knowledge of general engineering and construction principles.
Knowledge of MS office products and other related engineering Software systems preferred.
Experience in handling customer claims and Property Damage process is a plus.
Ability to prioritize and organize work.
Planning, organization and project management Skills
Ability to manage multiple tasks and meet strict deadlines.
Ability to work with customers and others as a team member.
Proven effective interpersonal and communication skills, both oral and written
Ability to adapt to changing demands and reprioritize as necessary
Behavioral Attributes
Strive for Safety Excellence
Must exhibit behavior consistent with Our Values – Safety First, Unquestionable Trust, Superior Performance, Total Commitment.
Positive attitude and strong customer focus
Must be able to effectively communicate and build positive relationships with customers, engineers, New Service Support, customer service, sales, corporate partners, and line crew personnel.
Use discretion concerning confidential and sensitive issues/information
Self-motivated and self-directed.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 9208
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power